Behavior is a constant. Action is fleeting.
Behavior is predictable. Action is unpredictable.
Behavior is an orientation. Action is a reaction.
Want consistent performance?
Encourage behavior with the three “R’s”:
✅Remind
Keep the principle you’re seeking to achieve in the conversation consistently.
✅Reinforce
Seek ways to bring the initiative into creative outlets within your organization.
✅Recognize
Call it out when it’s not being adhered to, but scream it out when it is being adhered to.
